Terms of Service

1. Acceptance of Terms

By accessing or using the MyMoney101 platform (“Platform”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you should discontinue use of the Platform immediately.

2. About Us

MyMoney101 is a financial education platform owned and operated by Money101 – Money for Life Pty Ltd (“we,” “us,” or “our”). We provide digital financial wellbeing programs aimed at enhancing financial literacy and wellbeing. However, we do not offer personalised financial advice or services regulated under the Corporations Act 2001 (Cth).

3. Access and Use of the Platform

• Eligibility: You must be at least 18 years old or have reached the legal age of majority in your jurisdiction to use the Platform. If you are under 18, you may only use the Platform with parental consent and supervision.
• Access: Access to MyMoney101 is conditional on your compliance with these Terms. You may not use the Platform in any unlawful or unauthorised manner, including but not limited to violating intellectual property rights or the privacy of others.

4. Financial Education, AI Content Disclaimer, and No Personalised Financial Advice

• Educational Purpose: The information, tools, and resources on MyMoney101 are provided for educational purposes only. We aim to enhance your understanding of financial matters and empower you to make informed decisions.
• No Personalised Advice: MyMoney101 does not provide personal financial, tax, legal, or investment advice. The Platform’s content should not be considered as a substitute for tailored advice from a licensed professional in your jurisdiction.
• Financial Advice Disclaimer: While we strive to ensure accuracy, the content may not be suitable for your individual circumstances. Before making any financial decision, consider seeking advice from a qualified professional.
• AI Content Disclaimer: Our MyMoney Mentor virtual instructor, powered by artificial intelligence (“AI”), generates content in response to user queries. While we aim to provide reliable, up-to-date information, AI-generated responses may contain inaccuracies or lack complete context. We do not guarantee the accuracy or comprehensiveness of AI-generated content and recommend that you verify any information provided by MyMoney Mentor and consider seeking personalised advice as needed.

5. User Accounts

To access certain features, you may be required to create an account. You agree to:

• Provide Accurate Information: Provide true, current, and complete information during registration and update it as necessary.
• Secure Your Account: You are responsible for maintaining the confidentiality of your login credentials and are liable for all activity conducted through your account.
• Account Termination: We reserve the right to suspend or terminate your account at our discretion if we believe you have breached these Terms.

6. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

7. Intellectual Property

All content on MyMoney101, including text, graphics, logos, and software, is owned by or licensed to us and is protected under Australian intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

8. User-Generated Content

If you contribute content to the Platform (such as comments or forum posts):

• Ownership: You retain ownership of your content but grant us a perpetual, non-exclusive, royalty-free, worldwide licence to use, modify, and display it on the Platform.
• Responsibility: You are responsible for the content you post. Content must not infringe the rights of others, be defamatory, or violate Australian law.
• Right to Remove: We reserve the right to remove or edit any content you post if we believe it violates these Terms.

9. Limitations of Liability

To the extent permitted by law:

• We disclaim all warranties, express or implied, regarding the Platform’s functionality, availability, or suitability for any particular purpose.
• We are not liable for any loss, damage, or injury arising from your use of the Platform, including any reliance on information provided.
• In no event shall our liability exceed the amount paid by you, if any, for accessing the Platform.

10. Indemnity

You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from your breach of these Terms or your use of the Platform.

11. Termination

We may terminate or suspend your access to the Platform at our sole discretion, without prior notice, if you breach these Terms or engage in any activity that we believe may harm our users, reputation, or operations.

12. Modifications to Terms

We may update these Terms periodically. We will notify you of significant changes, but it is your responsibility to review the Terms regularly. Continued use of the Platform constitutes acceptance of any modifications.

13. Governing Law

These Terms are governed by the laws of the State of Victoria and the Commonwealth of Australia, without regard to conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts in this jurisdiction for any disputes arising from these Terms.

14. Contact Information

For questions about these Terms or the MyMoney101 Platform, please contact us at:

Money101, 14/61 Mackenzie Street, Melbourne VIC 3000
T 03 8612 3100
E info@money101.com.au

Privacy Policy

The scope of this policy

Money101 is committed to treating the personal information we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy sets out how Money101 handles personal information.

This Privacy Policy does not apply to personal information collected by Money101 that is exempted under the Privacy Act, for example employee records.

Money101 may modify this Privacy Policy from time to time to reflect its current privacy practices.

Personal information we collect

The types of personal information we collect and hold includes (but is not limited to) personal information about customers, clients and contractors and may include:

• names, job titles, email addresses and contact details
• your Internet Protocol (IP) address
• payment details

How we collect and manage personal information

We collect and hold personal information from individuals who communicate with us directly via telephone, email or through our website (including individuals who are contacting us on behalf of a business that wishes to engage our services or enquire about our products).

You can always choose to deal with us anonymously (or by providing a pseudonym), unless it is impracticable for us to deal with you on that basis.

In other circumstances, we may collect personal information directly from an individual who contacts us via phone or email or submits personal information to us via our website.

Money 101’s usual approach to storing personal information is through a third party data storage provider.

Our purpose for collecting, holding, using and disclosing personal information

We collect, hold, use and disclose your personal information for the purpose of providing our services, conducting our business and communicating with you.

Some examples of the specific purposes for which we may collect, hold, use and disclose your personal information include:

• to maintain contact with our clients
• responding to a business query regarding our products or services
• for administrative purposes such as enrolment of students in courses
• when engaging service providers and contractors
• to conduct surveys
• for seeking your feedback
• managing, operating and improving our website
• dealing with enquiries regarding prospective employment with us
• for any other business-related purpose

How we disclose your personal information

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Money101 does not disclose personal information to third parties for the purpose of allowing them to send marketing material to you.

Money101 does not disclose personal information to overseas recipients.

Website security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

IP addresses

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Information is gathered in aggregate only and cannot be traced to an individual user.

Cookies

We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

Your rights and choices

We have measures in place to ensure that the information we hold about you is accurate, complete and up-to-date before acting on it. If you learn that personal information we hold about you is inaccurate, incomplete or not up-to-date you should contact us so that your information can be updated.

If you wish to see what information we hold about you, you can ask for a copy of it. We will not charge you for lodging a request for a copy of your personal information but you may be asked to pay a reasonable fee for the work involved in providing you with this information and for associated costs. You will be notified of any likely costs before your request is processed.

What if you have a complaint?

If you have a privacy complaint or concern, especially if you think your privacy has been affected or you wish to complain about a refusal to update or grant access to our records of your personal information, you should contact us as detailed below for an examination of your complaint. If after that you are still unhappy you can complain about a privacy matter to the Office of the Australian Information Commissioner.

How can you contact us?

Money101, 14/61 Mackenzie Street, Melbourne VIC 3000
T 03 8612 3100
E info@money101.com.au